REFUND POLICY

At Downtown Golf, our priority is to ensure that every product and service enhances your game. If for any reason you need to return an item, please review our policy below:
 

• Receipt Required
  All items must be accompanied by the original receipt of purchase.

• Refunds & Exchanges
  We offer a full refund or exchange within 14 days from the date of purchase, provided the merchandise is in its original condition, unused, and with all tags/packaging intact.

• Final Sale Items
  All sales are final on:

  • Used or demo merchandise

  • Damaged or altered products

  • Custom orders and special fittings

  • Closeout and clearance items

• Payment Processing
  Please note: All credit card payments incur a 3.99% surcharge. Refunds to credit cards will reflect this adjustment.

• Custom Services
  Due to the personalized nature of our club fitting and repair services, these are non-refundable. However, we stand by our craftsmanship—if there are any concerns, our team will work with you to resolve them promptly.

• Questions & Support
  For assistance with a return, please contact our team at [Insert Store Email] or visit us in-store during business hours.
   

At Downtown Golf, we are committed to delivering not only the best golf products but also the best experience—because we don’t just fit where you are, we fit where you want to be.